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Shipping Policies

Free Shipping!

Since the year 2000, has embodied the philosophy that online shopping should come with free shipping.  Our goal has always been to make online shopping the preferred method of buying goods and free shipping is part and parcel with the goal we have to properly serve our customers.

Same Day Shipping Lead Time

Our Sunpak Heaters are well-stocked, so all models will ship out the same day.  

Shipping Damage

In the event your shipment is damaged upon arrival, please notify us immediately, and, if possible, take and send photos of any damage to shipping box and product itself.  The photos will help us in filing a claim with the shipping service, however, please know that it is our policy to either offer a replacement or a full refund in the event we don't deliver on our promise.  The goal is certainly for all shipments to arrive undamaged, however, if there is a problem, we have your back!